Board of Directors and KMP

Board of Directors

Mr. Harvinder Pal Singh

Non-executive & Non-Independent Director

Mr. Harvinder Pal Singh is a non-executive and non-independent director at the Company. With over 30 years of microfinance experience, he pioneered daily loan repayment collections. He’s skilled in lending, auditing, accounts, project financing, advisory services, and company law. He attended Harvard Business School’s Accion Program in 2009 and a leadership program at Wharton Business School in 2011. Also, he chairs Satin Creditcare Network Limited (SCNL), a leading Indian microfinance institution he’s nurtured since its inception in 1990. A law graduate and fellow of The Institute of Chartered Accountants of India since 1984, Mr. Singh’s expertise has driven SCNL’s growth into a prominent microfinance player in North India, poised for nationwide expansion.

Sundeep Kumar Mehta

Independent Director

Mr. Sundeep Kumar Mehta serves as an Independent Director, having joined the Board in 2018. He holds a Science degree from the University of Rajasthan and a Postgraduate diploma in Business Administration from Annamalai University. His educational background extends to certificates, degrees, and diplomas in Cyber Law, History, Labour Laws, Auto Engineering, and Human Resources. With over 33 years of experience, he has held significant roles at RKJ Group, Escorts Ltd, Panacea Biotech Ltd, Bata India Ltd, and Eicher Good Earth Ltd across various high-ranking capacities.

Mr. Anil Kumar Kalra

Independent Director

Mr. Anil Kumar Kalra is an Independent Director with 35 years of banking and financial experience, including 5 years as CEO/SVP at a leading NBFC in London and India. His expertise spans Banking, Financial Services, Investment Banking, and Infrastructure Financing. He has held Senior Vice President roles at a notable NBFC, offering services such as asset financing, debt syndication, corporate advisory, and merchant banking. He also served as CEO at a Financial Services Company in London. He holds an MBA from Delhi University’s Faculty of Management Studies (FMS) and a B.Com (H) from Shree Ram College of Commerce, Delhi University.

Mr. Dhiraj Jha

Whole Time Director & CEO

Mr. Dhiraj Jha is a Financial Risk Professional with over 20 years of experience in Portfolio Management and Risk Analytics. He had previously lead the role of Risk Management at Satin Creditcare Network Limited (SCNL). Mr. Dhiraj Jha was associated with State Bank of India (SBI) over 17 years, where he headed various departments focused on credit risk assessment, pricing, and model validation. He developed models for macro-economic indicators for IFRS 9 and revamped the ALM framework for GAP analysis. Additionally, he worked on model development for retail loan sanctions and branch/regional operations. His last role at SBI was AGM (Risk Management, Mumbai).

Key Managerial Personnel (KMP)

Mr. Arjun Bansal

CFO

Mr. Arjun Bansal brings over 7 years of experience in Financial Services, specializing in accounting, finance, budgeting, and taxation. Before joining Satin, he worked with the IIFL Group. He is a qualified Chartered Accountant and holds a Commerce degree from Delhi University.

Ms. Sangam Jaiswal

Company Secretary & Chief Compliance Officer

Ms. Sangam Jaiswal, a B.Com (Hons) and Associate Member of the Institute of Company Secretaries of India, has over 8 years of experience in Secretarial Compliances, Corporate Governance, Fundraising (Equity & Debt), Stakeholder Management, and Board Affairs.
Before joining Satin Finserv Limited, she has worked with Eastman Auto and Power Limited as Senior Manager Compliance and was also associated with Ashika Credit Capital Limited (Listed NBFC), focusing on SEBI and RBI compliances for over 5 years.

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Refund & Cancellation Policy

  • No transaction will be refunded back to the customer once it is successfully posted to customer’s loan account.
  • If amount has been debited from customer’s bank account and the transaction is confirmed as successful by customer’s bank but not posted to customer’s loan account, then, it will be posted in customer’s loan account in 3-5 working days.
  • If such successful transaction could not be posted to any of the loan accounts of the customer due to any reason, then, it will be refunded back to the source in 8-10 working days.
  • Revision of refund & cancellation policy is at the sole discretion of the company Satin Creditcare Network Limited.